Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 330-225-5807 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Current Positions

APPLIANCE SERVICE TECHNICIAN

Job Type: Full-time

POSITION OVERVIEW: Our service technicians are responsible for all aspects of appliance service including proper diagnosis and repair of appliances, inventory management, customer care and pre-screening service calls. Primary duties include:

  • Creating a great customer experience by offering outstanding customer service while performing accurate and professional repair services.
  • Reading parts look ups and ordering proper parts to complete service calls.
  • Team player – work with support, sales and operations staff to ensure that the customer receives the best experience possible
  • Keep up the image – responsible for maintaining clean and orderly service vans to make customer’s first impression a lasting one
  • Inventory management of truck stock
  • Accurate completion of service tickets

  • SKILLS/QUALIFICATIONS: Outgoing personality with exceptional customer service skills; ability to communicate effectively verbally and in writing; ability to service all makes and models of appliances. Knowledge of Word, Excel and Outlook; Technical background with the ability to problem solve technical issues; be detail oriented to complete paperwork accurately. Must be able to pass a background check and drug test.

    Required experience:

  • Appliance service experience: Minimum of 5 years
  • Service all brands including LG, Samsung, Thermador, G.E., Sub-Zero, Bosch, Whirlpool and others
  • Sealed system experience
  • Must have own tools

  • WHY US:

  • We were voted BEST OF THE BEST for 12 years straight by Medina Gazette readers for the Best Place to purchase appliances
  • We want only the best and will invest in your growth
  • We offer the entire customer experience, including sales, service and parts
  • Growing organization provides multiple opportunities for advancement
  • We reward positive results and outstanding customer service practices
  • We are happy. We love what we do. We work hard and play hard
  • We are constantly evolving to ensure the big and small details of what we do aren't missed. Every process should be about getting customers and keeping them for life

  • DELIVERY LEAD / INSTALLER

    Job Type: Full-time

    ***Signing Bonus $500.00***

    Do you enjoy working with your hands and have fine-tuned problem solving skills? Do you thrive in a culture where a positive customer experience is the only acceptable outcome? Are your personal standards in line with a high level of accountability and a "can do" spirit? If so, Home Appliance is looking for a person who aligns with our core values and who is able to be a leader on our delivery team. In business for over 50 years, with locations in Brunswick and Lodi, Home Appliance is a growing company looking to fill this key leadership role which plays a major part in fulfilling our passion of creating happy customers.

    POSITION OVERVIEW: Our lead appliance delivery/installers are responsible for all aspects of the delivery experience including scheduling and routing deliveries, delivery/install/removal of appliances from customer’s homes, providing outstanding customer service, warehouse duties including receiving inbound inventory, truck maintenance and maintaining accurate delivery paperwork. Primary duties include:

  • Creating a great customer experience by offering outstanding customer service while carefully installing and removing appliances from customer’s homes.
  • Leaderships skills to ensure the delivery process is executed.
  • Team player – work with support, service and operations staff to ensure that the customer receives the best experience possible.
  • Keep up the image – responsible for maintaining clean and orderly delivery vehicles and customer entrance to the stores to make the first impression a lasting one.
  • Unloading and receiving of inbound inventory with accuracy and minimal damage.
  • Accurate completion of service tickets

  • SKILLS/QUALIFICATIONS: Outgoing personality with exceptional customer service skills; ability to communicate effectively verbally and in writing; physically able to lift and move objects 50-100 lbs; team lifting of 300 lbs plus, technical aptitude and ability to use tools properly; clean driving record and be able to pass a background check and drug test.

    ***SIGNING BONUS, after 90 days of continuous employment $250.00 will be paid.

    ***After 180 days of continuous employment $250.00 will be paid out for a total of $500.00 signing bonus.

    WHY US:

  • We were voted BEST OF THE BEST for 12 years straight by Medina Gazette readers for the Best Place to purchase appliances.
  • We want only the best and will invest in your growth.
  • We offer the entire customer experience, including sales, service and parts.
  • Growing organization provides multiple opportunities for advancement.
  • We reward positive results and outstanding customer service practices.
  • We are happy. We love what we do. We work hard and play hard.
  • We are constantly evolving to ensure the big and small details of what we do aren't missed. Every process should be about getting customers and keeping them for life.

  • SERVICE TECHNICIAN APPRENTICE

    Job Type: Full-time

    Do you get great satisfaction from bringing something broken back to life again? Do you enjoy working with people? Are you looking for a long term prosperous career that doesn’t require a college degree? If so, we have the perfect solution for you. Home Appliance is currently seeking individuals with great people skills and who have a passion for learning to join our appliance service technician apprentice program. This comprehensive paid apprenticeship program includes on line training courses as well as hands on in the field training. Where else can you go to learn a high demand trade while getting paid to do it?

    Home Appliance is a leading retailer and servicer of major appliances in the Northeast Ohio market. Our company works with a variety of clients including retail customers, designers, remodelers, residential and commercial builders and apartment complexes. We currently have two retail locations, Brunswick and Lodi, as well as an e-commerce site, www.YourHomeAppliance.com. In business for over 55 years, Home Appliance has built its business and reputation on doing whatever it takes to offer outstanding customer service during and after the sale. We are currently expanding our service fleet and are seeking outgoing team members to add to our dedicated team.

    POSITION OVERVIEW: Our service technicians are responsible for all aspects of appliance service including proper diagnosis and repair of appliances, inventory management, customer care and pre-screening service calls. Primary duties include:

  • Creating a great customer experience by offering outstanding customer service while performing accurate and professional repair services.
  • Reading parts look ups and ordering proper parts to complete service calls.
  • Team player – work with support, sales and operations staff to ensure that the customer receives the best experience possible.
  • Keep up the image – responsible for maintaining clean and orderly service vans to make customer’s first impression a lasting one.
  • Inventory management of truck stock.
  • Accurate completion of service calls and paperwork.

  • SKILLS/QUALIFICATIONS: Outgoing personality with exceptional customer service skills; ability to communicate effectively verbally and in writing; ability to accurately repair most makes and models of appliances; knowledge of Word, Excel and Outlook; Technical background with the ability to problem solve technical issues; be detail oriented to complete paperwork accurately. Must be able to pass a background check and drug test.

    WHY US:

  • We were voted BEST OF THE BEST for 12 years straight by Medina Gazette readers for the Best Place to purchase appliances.
  • We want only the best and will invest in your growth.
  • We offer the entire customer experience, including sales, service and parts.
  • Growing organization provides multiple opportunities for advancement.
  • We reward positive results and outstanding customer service practices.
  • We are happy. We love what we do. We work hard and play hard.
  • We are constantly evolving to ensure the big and small details of what we do aren't missed. Every process should be about getting customers and keeping them for life.