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Limited Stock
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3.2 | 168 Reviews

24 cu. ft. Top Freezer Refrigerator

LG LRTLS2403S

Features

  • 24 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fill your cup while grabbing a snack with the internal water dispenser
  • Spill Protector™ Tempered Glass Shelves
  • Multi-Air Flow Freshness System designed to monitor and maintain conditions to help keep food fresh

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer
  • Width: 33"
  • Height: 68"
  • Depth: 34"
  • Energy Star Rated: Yes
  • Refrigerator Size: 23.8 (cu. ft.)
  • Fresh Food Capacity: 17.6 (cu. ft.)
  • Freezer Capacity: 6.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

You can chill

We've got you covered with an ice maker kit that turns your LG top freezer refrigerator into an ice-making machine! After quick and easy installation, you'll be kicking out over 2lbs. of ice per day-without refilling messy trays. Plus, you'll always be party ready with the handy ice bin that holds 3 days' worth of cubes.

Image Feature

Keep it Crisp

Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Image Feature

Precision Cooling

Digital Temperature Controls designed to maintain humidity and temperature levels to help keep your food fresher, longer. Digital sensors constantly monitor conditions within the refrigerator to keep things cool.

Image Feature

Fresher is Better

Multi-Air Flow System is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer. Digital sensors constantly monitor conditions within the refrigerator and strategically-placed vents in every section to help surround your food with cool air no matter where you put it.

Image Feature

The Look You Love (Without the Fuss)

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof ™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth of a distinctive kitchen that handles real-life in style

Image Feature

Great Light

LED lighting recessed on top provide an exceptionally bright interior and saves energy over traditional lighting.

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Modern & Stylish Design

Elegant clean lines, contoured doors, hidden hinges, and a host of great interior features give your refrigerator a look as sophisticated as it is function.

Image Feature

Store More

Stock-up and store everything you need. With a cavernous 24 cubic feet of space, this 33" wide LG top mount refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Fresh filtered water within arm's reach

Located above the top shelf, easily access fresh filtered water with an internal water dispenser. You can conveniently fill your cup, pitcher or even a small sauce pot with clean cold water.

You can chill We've got you covered with an ice maker kit that turns your LG top freezer refrigerator into an ice-making machine! After quick and easy installation, you'll be kicking out over 2lbs. of ice per day-without refilling messy trays. Plus, you'll always be party ready with the handy ice bin that holds 3 days' worth of cubes.

Keep it Crisp Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Precision Cooling Digital Temperature Controls designed to maintain humidity and temperature levels to help keep your food fresher, longer. Digital sensors constantly monitor conditions within the refrigerator to keep things cool.

Fresher is Better Multi-Air Flow System is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer. Digital sensors constantly monitor conditions within the refrigerator and strategically-placed vents in every section to help surround your food with cool air no matter where you put it.

The Look You Love (Without the Fuss) Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof ™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth of a distinctive kitchen that handles real-life in style

Great Light LED lighting recessed on top provide an exceptionally bright interior and saves energy over traditional lighting.

Modern & Stylish Design Elegant clean lines, contoured doors, hidden hinges, and a host of great interior features give your refrigerator a look as sophisticated as it is function.

Store More Stock-up and store everything you need. With a cavernous 24 cubic feet of space, this 33" wide LG top mount refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Fresh filtered water within arm's reach Located above the top shelf, easily access fresh filtered water with an internal water dispenser. You can conveniently fill your cup, pitcher or even a small sauce pot with clean cold water.

Features

  • 24 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fill your cup while grabbing a snack with the internal water dispenser
  • Spill Protector™ Tempered Glass Shelves
  • Multi-Air Flow Freshness System designed to monitor and maintain conditions to help keep food fresh
  • LED Lighting
  • Ice Maker Ready
Capacity
Freezer (cu.ft.) 6.2 cu.ft.
Refrigerator (cu.ft.) 17.6 cu.ft.
Total Capacity (cu.ft.) 23.8 cu.ft.
Convenience
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
Cooling
Inverter Compressor Yes
Multi-Air Flow™ System Yes
Temperature Sensors 3
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD) 34.8" x 71.4" x 35.6"
Counter Depth No
Depth (Total with Door Open) 63.25"
Depth with Handles 33.75"
Depth without Door 33.75"
Depth without Handles 34"
Door Edge Clearance with Handle 2"
Door Edge Clearance without Handle 2"
Height to Top of Case 68"
Height to Top of Door Hinge 69"
Installation Clearance Sides 2
Standard Depth Yes
Weight (Unit/Carton) 199.5 lbs/216 lbs
Width 33"
Width (Door Open 90 with Handle) 34.62"
Width (Door Open 90 without Handle) 34.62"
Energy
Energy Consumption (kWh/Year) 417
ENERGY STAR® Qualified Yes
Freezer
Door Type Swing Door
Drawers 1 Glass Shelf
Freezer Handle Pocket Handle
Freezer Light No
Ice Bin / In-Door Ice Ice Maker Ready
No. of Door Bins/Construction 2 Full (Clear, Diamond Pattern)
Limited Warranty & UPC
Compressor (Parts & Labor) 5 Years
Inverter Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 195174014233
Materials and Finishes
All Available Colors Stainless Steel
Contour Door Yes
Handles Pocket Handles
Surface Smooth
Refrigerator
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear, Diamond Pattern)
No. of Bins 2 total (2 gallon sized)
No. of Shelves 2
Refrigerator Light Ceiling LED
Shelf Construction Tempered Glass
Summary
Display Type Internal Membrane / Green LED
Series LG
Type Top-Mount
Water & Ice System
Dispenser Type Internal
Ice & Water Dispenser No
Ice System Ice Maker Optional - LK75C
Water Filter LT500P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer

  • Dimensions

  • Width: 33"
  • Height: 68"
  • Depth: 34"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 23.8 (cu. ft.)
  • Fresh Food Capacity: 17.6 (cu. ft.)
  • Freezer Capacity: 6.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

EPIC Protect Plans

We're here for you if something goes wrong.

Our service plans can eliminate unexpected, out of pocket expenses for repairs with affordable coverage you can trust beyond the original warranty. It's peace of mind protection you can count on!

The protection you expect, the service you deserve.

When a problem arises and service is required, you need it fixed as fast as possible. But then you're faced with a costly repair bill. Are you and your budget prepared? Especially when you have no way of knowing when or how often service may be needed.

Learn More

3.2 out of 5

49% of reviewers recommend this product.

5 Stars

Top of the Line

Lokhaug16 10/6/2024

Excellent customer service When we needed you your company was awesome Love our LG from TV s refrigerator dishwasher microwave ect
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

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Value

 
5 Stars

Does the job and more.

Cbert 10/3/2024

I ordered this in September because a power outage blew the the main frame for a second time in my old refrigerator. Never had an LG but am enjoying it immensely.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great refrigerator

Susie55 10/2/2024

We absolutely love our new refrigerator We knew that LG made quality products. This refrigerator has proved that.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

LG sucks

KCC1 9/17/2024

It only work for 2 years now its not as cold. At the coldest setting its only 45 for fridge and 20 for freezer. Lg wants to charge 450 to fix. Its probably the condenser problem which they are getting sued and lost for it. Whats the point of getting service when I can get the same model for 900. Half price of a new refrigerator for a service that guarantees for 60 months only
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Wanted to buy another one BUT

GTX68 8/31/2024

I have loved mine for 11 years and wanted to buy another one since we are selling the house BUT one of the my favorite things about it is the pantry drawer in the middle of the fridge. I use it every day and it is always full. LG took it away in the new model. Also the very bottom door shelf. It is small but I have it full. It is very useful. I dont understand why they would take away very useful features. I wont buy this fridge again because I would hate it without those two parts.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Fridge has so much space

Manuel B 8/27/2024

My fridge has been working great Was a quick install and the customer support team was very helpful over the phone when I needed them
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Not Magnetic

psgirl 8/22/2024

I was so disappointed that this fridge is not magnetic. We keep a magnetic family calendar whiteboard on our fridge and a magnetic collection from our travels. Nothing will stick. Is there a way to make it magnetic? Very disappointed this was not mentioned to use when buying. I wasnt aware that Stainless Steel is not magnetic and now we have not place to put our family calendar and magnets.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Dont buy

Irol99 8/20/2024

I brought this two years ago and it keeps breaking down I have lost so much food do to this I cant get a repair man out for weeks to fix it - Im sorry I brought it its been broken now for 4 weeks I wouldnt waste your money on this fridge /freezer
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Couldnt be happier

Mike0000 8/19/2024

I bought this about 3 weeks ago to go in our garage. I wanted just a simple refrigerator that would take the temperature changes in our garage. I havent hooked up the water but I plugged it up and left it at the recommended setting. I have put a thermometer in freezer and refrigerator sections. After a couple days it has been right at the recommended temps. I couldnt be happier with it. It matches my other appliances. It is roomy My garage has ran about 90 degrees since it has been in there and it is working great It is consumer reports recommended and I can see why If you want a simple refrigerator this would work well in the house too
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Mcglynna 8/15/2024

I am waiting on a new fridge. The delivery people believe they cut the line that connects the internal water dispenser and the installed Ice maker. So right now I have use of water dispenser but not the ice maker. I love the water dispenser. Maybe when I get the new Fridge and both the water dispenser and the Ice Maker are working I will rate this higher.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

No ice

Dave Ja 8/14/2024

The refrigerator is fine. The poor rating is due to the fact that the ice maker I purchased with it was missing a part. It happens. Contacted LG customer service told them my issue text them pictures of the missing part and the illustration with the missing part.1-887-894-9889 After a really long time going back and forth the service rep took my info and said she would send a replacement in 2 - 3 weeks.seems like something that could have happened quicker That was on June 24 2024. August 14th and still do not have a part. Disappointing
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Jennifer Scanlon 8/12/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Unhappy Dad

Jarrod Touchton 8/12/2024

Initially our fridge worked well. I purchased it last year on July 23rd from Conns. It started going out July 10th of this year. The freezer is barely working and the fridge is warm. I put in for repair on July 11th. It took them until August 5th to send a repair person out and he had to order parts. Its very difficult to stay on budget and feed a family of six without being able to save your leftovers or buy a full load of groceries. I spent over a thousand dollars on this fridge and now Im spending more. I am extremely dissatisfied. Ill go out of my way to never purchase anything from LG again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

A little afraid with the experience so far.

widow1 8/4/2024

I BOUGHT IT ON 1/1/2024. NOT SEPTEMBER 2023. HAVE RECIEPT. WHERE CAN I SEND A COPY TO YOU CAN CORRECT YOUR RECORDS?
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Cooling issues

Blue32 8/4/2024

We bought an LG fridge two and a half years later it stopped cooling. The actual repair wasnt a big deal. It needed a sensor changed. The issue was we lost like $200 worth of food and it took two weeks for the repair. We did not have an extra fridge lying around
Originally posted on lg.com

No, I do not recommend this product

1 Stars

A little afraid with the experience so far.

widow1 7/30/2024

Purchased in January. Had to have repairs already. Just hope i didnt buy a lemon.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Large freezer capacity and cold water dispenser.

Hampton Tonk 7/30/2024

My wife and I bought our LG model LRTLS2403S refrigerator two weeks ago and we are very pleased with it. Not only does it have a larger capacity than expected - and not only did we get it for a very good price - $953.00 - but it works perfectly. Great job LG refrigerator manufacturer of model LRTLS2403S
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

The Best

AG21 7/29/2024

Best Refrigerator Ive ever had 10/10 Highly Recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Not Good. Would Not Buy Again

Drinklogger 7/29/2024

It keeps defrosting and then the water freezes on the bottom of the freezer and water drips into the refrigerator. Weve had the compressor part changed out and it still keeps doing it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Valerie 6565 7/27/2024

You really dont want to hear what I have to say about the product. So all I will put is that it is a LEMON To bad you dont take it back
Originally posted on lg.com

No, I do not recommend this product

Features

 

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5 Stars

LG has five star customer service

Granados97 7/21/2024

I purchased an LG refrigerator a year and a half ago I recently had cooling problems from the first time I spoke with LG they have been nothing but nice compassion and understanding for my situation they have been on time and orders for my parts were on schedule this technician was very courteous kind and informative about the problems that was going on with my freezer although we werent able to fix the problem when I called algae again they replied with the same sense of urgency to help me take care of this problem they also reimburse me for food loss even though Im going through a tough time with my refrigerator and having to use coolers algae has never treated me poorly or made me feel like anything is my fault
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Save yourself the headache.......DONT BUY

Ms TNT 7/16/2024

It started out great but I am now having problems with it. The bottom is not cooling as it should. This has been a problem since June and here we are in the middle of July and Im still waiting for someone to at least call me and actually speak about the issue Im having with the refrigerator but so far all I have gotten is people emailing calling or texting asking me to submit paperwork they already have. So absolutely NOT. I will never buy this brand again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Nice Features/Poor Reliability

bob0822 7/14/2024

Only two years after purchase the freezer circulation motor burned out causing a $350 repair. Only the closed refrigeration cycle is covered by warranty at this point. Very disappointing.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Product review

Review of fridge 7/14/2024

My refrigerator is not working properly. Its only been four months my freezer is too frozen and the fridge is not cooling at all. I contacted LG and it took them 2weeks to come look. After inspecting and fixing. Its still not working
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Bad Quality

Dmaris 7/7/2024

I bought LG Model LRTLS24035/02 and does not work well. At least every three weeks I need to unplug for 24 hours or more to the fan noise stops or to get a good chill temperature I have done all as the service said to me. So far I have missed my groceries at least 4 times and the worst thing is that the product does not reach the year of service. To top it all of is the customer services is not available on weekends.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Terrible freezer door I need help

Lousy freezer door 6/27/2024

I bought this refrigerator about a month ago. It cool and freezes good. My problem is the freezer door will not stay shut. It seems the seal is really weak. Every time I shut the refrigerator door the freezer door opens. I have tried to contact customer service but I get tired of waiting. Can you please have customer service call me for help.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Freezer Garage ready

RoslynU 6/27/2024

I bought this about a month ago and it really is spacious. Very happy so far. On sale for Memorial day.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

A perfect freezer fridge for our garage

Tifoso48 6/22/2024

Everything we wanted it to be - delivery bang on time looks great and both fridge and freezer perform exactly as advertised.
Originally posted on lg.com

Yes, I recommend this product

Features

 

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5 Stars

LOOKS VERY NICE

JAMES 38 6/20/2024

WE BOUGHT THE FRIG A WHILE BACK IT IS NICE AND QUITE AND KEEP THE FOOD AT THE RIGHT TEMPS
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

sirenet 6/15/2024

My refrigerator with top freezer is perfect fit in my garage. I was limited in the size I could use and this one is a good size and has plenty of room for my extra groceries.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Worthless Warranty

Anne17 6/13/2024

I purchased this refrigerator one month ago. The freezer started developing a frost buildup within a week. LG has a one year warranty for repairs/service but despite several phone calls to LG support and being bumped up to their presidential support service they are unable to to find a technician to fix the broken freezer. It has been several weeks now. I am a senior citizen and this is my only refrigerator. I have asked to return this refrigerator for a refund but have been told that is not possible due to the repair warranty. Frankly the warranty is worthless since they cannot find someone to service this broken unit. I have no faith in this refrigerator or LGs ability to stand behind their warranty claims.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dont buy LG

Aileen Ramirez 6/3/2024

I bought this less then 2 years ago and it stop cooling all my food went bad. I will never buy another LG. I thought it would last way longer then that but no. Luckily I bought insurance
Originally posted on lg.com

No, I do not recommend this product

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Value

 
5 Stars

PHILIP AULD 5/27/2024

I AM VERY PLEASED WITH OUR NEW REFRIDGERATOR/ FREZZER. The installers were very professional and courteous.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Refrigerator

First stainless 5/16/2024

I am very happy with the appearance and interior of the refrigerator. The 3 star rating is because I just assumed but /and my salesperson did not inform me that the freezer does not have a light and this unit doesnt have a drawer for deli meats and cheese I guess have should have asked.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Roomy refrigerator

Shopping Mamaw 5/13/2024

Bought this frig a fee weeks ago and have been very satisfied
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

I have to diet because refrigerator doesnt work.

Fred1010101 5/7/2024

Any blame repair man - working on a sub par appliance. Horrible refrigerator from purchase date
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Plastic piece of garbage

Ajcrash 5/5/2024

Would have given 0 stars if I could have had this fridge for less than 3 years and had to buy 4 replacement shelves and its not from a heavy amount of things being out on them the plastic that these are made from is absolute trash. The first one literally cracked one day when it was 70 inside my home and just from opening the door the exposure to different temperature caused it to shatter one one side breaking the shelf below it as it fell.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

No complaints

Doug46 4/8/2024

Been using for a few weeks now and working well. Keeps cold. Only disappointment is that ice maker is on backorder.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good Fridge

MightyMo 4/1/2024

Purchased this refrigerator at the end of January 2024. It is quite large and had to get used to how much it sticks out from the wall. I like the look of it. Keeping the stainless steel clear of fingerprints is a challenge. Needs a drawer on one of the shelves for deli meats and cheeses. Thats my only criticism. The vegetable and fruit drawers are nice and deep and large so they hold a lot of items.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Nice basic refrigerator

Marty3333 3/27/2024

The refrigerator has good features and works well but you cant move it because it doesnt have wheels to move or go behind it to clean it. I wish it came with wheels.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great product

Icemaker 75c 3/16/2024

I bought this two months ago and is working great. Great customer service
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator

Elaine16 3/11/2024

We bought this refrigerator a few weeks ago and are very happy with it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Barebones Basic

MaryMe 3/6/2024

I bought this a month ago. It was in my price range and got good reviews on Consumer Reports. This is a basic refrigerator with no automatic ice maker. It would be nice if it had more features like a sliding tray.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Nice size

Larry3300 2/26/2024

Very nice refrigerator pretty quiet and roomy. Only problem is once set you cant move it back and forth because it doesnt have wheels to move it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

More room than I expected.

TZ61 2/21/2024

I used to have a side-by-side but opted for a regular freezer top instead. I was very surprised of the interior space and also the improved quality of the water from the water filter. The only drawback is that I keep bumping my head on the overhead freezer door whenever I close the Fruits and Vegetable drawers at the bottom drawer of the fridge. It is necessary to step back a half step first and not stand straight up in order to avoid the bump.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Worst company policy

Shah2 2/18/2024

LG company warranty policy is that if the service man find one bug then your warranty is voided.. No warranty for you. I put nice LG refrigerator in my tenant home and I think in about 1 year and couple month the compressor is gone. After trying to repair it did not work. Now the technician says it is LGs policy if they find any bug warranty is voided and we can not do nothing. Buy new at your own expense. I will never buy any LG product.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Early Compressor Failure

Pat08 2/10/2024

I bought this refrigerator in August 2022. Began using it daily in October 2022. The compressor quit working about 3 weeks ago. The repair group from the store where I purchased it is coming in 2 days to replace the compressor. I have been told that includes using a torch to cut the old one out. I am assuming that means the new one needs to be welded in. Seems that will create future points of failure. I am not happy that this happened in less than 2 years.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Desperately waiting for repair

Nelson Otero 2/4/2024

I bought a LG Refrigerator a year ago then this will be the fifth time that the tech is coming out to try to fix it hopefully this Time but Ill keep you posted thanks
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

BEWARE

Joshua Baker 2/1/2024

Buyer and customer care BEEARE This has been one of the WORST EXPERIENCES IVE EVER HAD They sold us a fridge almost a year ago and it has taken well over 6 months to get our money back They sent 4 different people to try and fix the said problem those timelines were never met on time not once and the customer care reps have no control over how the customer is treated We had a little girl whose medication needed to be refrigerated and LG could not have cared any less when we told them this to have a more timely response If I could give ZERO stars I would we will never recommend this product or company to anyone Now almost a year later they told me to cut the label out of the fridge and I could get a refund of my fridge which at first they were only willing to give us a credit and this was even after we were told we would get a refund if they could not repair the fridge after the THIRD try and that was like pulling teeth. Now they are having an issue getting us our money back because of some unanswered excuse that a concern needs to be raised or at least this is what Im being told now.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

4 yr. Review all shelves broke

4yrReview 1/29/2024

Weve owned this refrigerator for 4 years. At the 3 year mark the shelves started to fail. The last one broke two weeks ago. Heres what I learned: The plastic that the shelves are made of is not up to the task. It cracks and breaks where the shelves flex like near the edges. The problem is a lack of support across the whole shelf. Without adequate support the shelf flexes as items are removed and replaced. The shelves in the refrigerator also have to deal with many temperature changes from opening and closing the door. The result - over time the plastic becomes brittle then cracks and breaks. LG does not understand the issue very well. I ended up replacing one of the simple shelves with the shelf used to support the meat drawer because it was more robust. When the second one arrived about a month or two after the first it had been redesigned and the factory provided support had been reduced and was no longer protecting the weakest parts of the shelf. As a result I was forced to reinforce the shelves with additional metal bars myself to forestall future problems. The cost of the replacement shelves is very high. Ill be replacing the last of the four this week. The shelves cost $138 apiece The Crisper Drawer shelf was $125 and that did not include the glass or the shelfs mid support piece. Just the flimsy plastic frame. The frame is so flimsy that the first one I received came broken even though the shipping box was virtually undamaged. There cost to make this frame cant be more than a couple dollars the mark-up is unjustifiable. So lets see 3 shelves at $138 each = $414 one at $125 for a total of $539. I paid a little over $1000 for the refrigerator. Can you believe it? The shelves are half the price of the appliance and need to be replaced every three to four years I have never had a broken shelf in any other refrigerator Ive owned. They all lasted the life of the appliance. None of those refrigerators lasted less than 10 years without a problem. This is my first LG. Im very disappointed and hope the same designers/engineers that worked on the shelves did not work on any other part of the refrigerator. If you are buying this refrigerator for the short term its probably OK but a bad value. If youre looking for something that is reliable and will last a long time I would look elsewhere. Hope this is helpful.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review